Overwatch is one of the best team-based multiplayer first-person shooter video games by Blizzard Entertainment. It is compatible with all leading platforms like PS4, Xbox One, and Windows. Characterized as a “hero shooter,” Overwatch assigns players into two teams of six. Every player picks from a roster of 29 characters, known as “heroes, ” every with a unique play style, whose roles are divided into three categories that suit their role. Nevertheless, we have recently got many gamers’ reports encountering a black screen issue when trying to run their game. The game neither crashes nor plays, and gamers are stuck with a black screen.

Lower the Graphics Settings

To lower the graphics settings, pursue these on-screen instructions provided below:

1. Go to the primary menu of Overwatch.
2. From the slider or pull-down and adjust the quality of graphics to Low.
3. After that, click on the Options button.
4. You should lower the information and resolution.
5. Check all the earlier instructions whether you observe an in-game improvement performance.
6. Now, turn off the ones that decreased the performance.

Modify the Settings of Game

To modify the settings of the game, pursue these on-screen instructions provided below:

1. Launch the ‘GeForce Experience’ application.
2. Thereafter, choose and hit the Games button.
3. Through the left panel and click on the Overwatch option.
4. Go to the right-hand side panel and click on the ‘Custom Settings’ button.
5. Reach the Display Mode section and click on the ‘Borderless Window’ option.
6. Later, hit the Apply button.
7. Make sure the screen performs at his right response rate.

Scan and Fix Game Files

To scan and fix game files, pursue these on-screen instructions provided below:

1. Firstly, launch the application of ‘BlizzardClient.’
2. Thereafter, click on the Games option.
3. You should reach the right panel and pick Overwatch.
4. Then select the Options button at the upper left-hand side of the screen.
5. Select the ‘Scan and Repair’ option through the appropriate options.
6. After that, hit the tab of Big Scan.
7. You have to wait to complete the scanning procedure.
8. Now, run the game and confirm whether the error is continuing.

Remove Game Cache

To remove the game cache, pursue these on-screen instructions provided below:

1. Hold the ‘Ctrl + Shift + Esc’ hotkeys combination over the keyboard to invoke the Task Manager.
2. Then select the More Details option.
3. After that, click on the tab of Processes.
4. You should confirm the existence of Blizzard Update Client or agent.exe.
5. Choose one of both available options if applicable.
6. Now, hold the button of End Process through the lower side of the app.
7. Thereafter, invoke the Run accessory by holding the Win and R hotkeys combination over the keyboard.
8. Once it opens, input ‘%Programdata%’ into it and hit the Enter button.
9. Now, browse inside the directory for the ‘Blizzard Entertainment’ folder.
10. You should remove the folder of Blizzard Entertainment.
11. Then reboot the Blizzard client.
12. Finally, run the game and confirm whether the problem continues.

Turn off the Game DVR

To turn off the game DVR, pursue these on-screen instructions provided below:

1. Launch the Windows menu and select the Settings option.
2. You should choose the Gaming option.
3. Pick the option of Game Bar situated inside the sidebar.
4. Then turn off each option through the Game Bar.
5. Go to the Game DVR and click on it.
6. Then disable each option through the Game DVR.
7. You have to select the True Play option.
8. After that, disable the True Play.
9. Launch the game and check whether the solution works

SOURCE:How to Fix Overwatch Black Screen Issues?